TERMS & CONDITIONS

 

TERMS AND CONDITIONS

EXCHANGE & REFUNDS POLICY:

CHRISTMAS EXCHANGE & REFUND CUT OFF  WILL BE 9th JANUARY 2026 (14 DAYS FROM CHRISTMAS DAY)

FOR ANY FURTHER ASSISTANCE PLEASE CONTACT: JUDELLOWFOOTWEAR@OUTLOOK.COM

RETURNS INFORMATION:

SHOULD YOU RETURN FOR AN EXCHANGE AND THE PRODUCT IS NO LONGER AVAILABLE, A REFUND WILL BE ISSUED INSTEAD.

RETURNED PRODUCTS MUST BE IN PERFECT ORIGINAL SALE CONDITION, UNWORN WITH ALL TAGS STILL ATTACHED. FOOTWEAR MUST BE TESTED AND TRIED ON INDOORS. WE WILL NOT ACCEPT A RETURN FOR ANY FOOTWEAR THAT HAVE BEEN WORN OUTDOORS.

RETURN POSTAGE IS AT THE BUYER'S OWN COST, WE ADVISE ALL ITEMS TO BE RETURNED VIA TRACKED MAIL TO ENSURE RETURNS ARRIVE SAFELY. NO REFUNDS WILL BE GIVEN FOR ANY ITEMS THAT GO MISSING IN THE POST.

OUR RETURN PROCESS TAKES UP TO 7 WORKING DAYS ONCE WE RECEIVE THE ITEM/S BACK TO US. WE ENDEAVOUR TO HAVE THESE COMPLETED AS SOON AS POSSIBLE FOR YOU.

OUR ADDRESS

JUDE LLOW Ltd
company no. 14969425
P.o. box 288, Warrington, WA12 2EA